For the purposes of GDPR compliance, the identity of the controller responsible for processing your personal data is as follows: Blinken Translations UG (haftungsbeschränkt), Brandvorwerkstr. 52-54, 04275 Leipzig, Germany, represented by its Managing Director, Mr. Jan Neersoe, ph. +49 341 21559400, e-mail: les@localizationexcellence.com.
We collect any personal data that you explicitly provide to us (e. g. when filling in a contact form), as well as communications metadata pertaining to website visits and incoming e-mail (such as your IP address, user agent, pages visited and the time of your visit). We process your personal data for the following purposes: fulfilling our contractual obligations to you, e. g. by processing your orders; responding to any inquiries you may make; fulfilling our legal obligations (e. g. arising from commercial and tax law); protecting our legal interests and defending ourselves against unjustified third-party claims; ensuring continuous and safe operations of our website and communications systems.
The legal basis for processing your data consists in: GDPR Article 6(1)(b) (performance of a contract or taking steps prior to entering into a contract); GDPR Article 6(1)(c) (compliance with a legal obligation to which we are subject); and GDPR Article 6(1)(f) (pursuing our legitimate interests).
Insofar as processing is based on GDPR Article 6(1)(f), our legitimate interests consist in enabling profitable, customer-friendly business operations as well as protecting our business assets and the continuity and integrity of our business.
We disclose your data to third parties to the extent that we use third-party vendors to enable the processing purposes listed above. This includes communications (web site and e-mail hosting), physical shipments and payment processing. There may also be cases where we are legally obliged to disclose your data to a competent authority, e. g. during a tax audit. Additionally, please note that our web site and e-mail systems are operated by a third-party vendor that may access certain limited communications metadata in case of security incidents or service outages. Any such disclosure or access is limited to the extent necessary for achieving the intended purpose.
The retention period depends on the purpose of processing as well as on any legal regulations your data may be subject to. Communications metadata related to website visits, orders and incoming e-mail is deleted four days after the day that the communication took place. Other data is deleted once the intended purpose of processing has been achieved and any legally required retention period based on par. 147 of the German tax code (Abgabenordnung, AO) has expired.
You have the following rights related to your personal data:
To exercise any of these rights, please contact the controller listed above.
Insofar as we process your personal data based on GDPR Article 6(1)(f) (pursuing our legitimate interests), you have the right to object to this processing under certain conditions as listed in GDPR Article 21. To exercise this right, please contact the controller listed above.
If you suspect that we have violated the provisions of the EU General Data Protection Regulation (GDPR) with respect to your personal data, you have the right to report a complaint to a competent supervisory authority pursuant to GDPR Article 77.
You are under no legal obligation to provide personal data to us. If you do not wish to provide personal data when visiting our website or sending us an e-mail, please use appropriate privacy tools to anonymize your communications. However, please be aware that, based on a case-by-case judgement, we may choose not to respond to anonymous inquiries.
We do not use automated decision-making.